Board Thread:Dark Souls II/@comment-24721972-20140912014200/@comment-134.236.75.20-20180321065308

I have a question too. My friend told me about a site for dark souls 3 which tunred out to be a cheat site which I had no clue would do anything to my dark souls game but in the end after he told me that it wouldnt do anything to my game I got soft banned. I wanna know how can you get rid of the soft ban? Do u have to delete every character you've made and wait a few weeks or do you need to ask From software to unban you ?