User blog:Danyboy900/Hollow level 0, Embered, summon sign unrestricted and still cant summon anything, no peps no npc no nothing

Hey I just resently introduced my farther to dark souls 3, he likes it but he is not as fast as he used to be (57 years old) so I thougth I would summon an npc to help him with the Dancer of the Boreal vally.

Only issue is that there are no summoning signs anywhere he is embered and is level 0 hollowing, but still nothing. I have looking for an answer to this problem for over a week now and I feel like im going insane. I even did some of the quest that would unlock these npcs (the ones whos time limit hadn't run out yet)  is it really necessary to heal the dark sigil, to be able to summon, does the players level have any influence to how many summoning signs the can see, is my copy of dark souls 3 corrupt, i just dont know?

PS. this is on the xbox one if that is relevent.